Canadian Privacy Standards
Canadian Privacy Standards
At TruHive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proudly Canadian social media platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
As a proudly Canadian platform, TruHive complies with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to meeting and exceeding Canadian standards for data privacy and protection, ensuring your information is handled with the utmost care.
We may collect information about you in a variety of ways. The information we may collect via the TruHive platform includes:
Personally identifiable information, such as your name, email address, telephone number, and demographic information that you voluntarily give to us when you register with the platform or when you choose to participate in various activities related to the platform. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the platform.
Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the platform.
The content you post on TruHive, including text, images, videos, and other media, as well as your interactions with other users and content.
When you use our Canadian-developed AI-powered features, we collect information about your interactions with these features to improve their functionality and provide you with personalized content.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the platform to:
We are proud to store all user data on Canadian servers. This means your information remains within Canadian borders and is subject to Canadian privacy laws and protections. We do not routinely transfer your data outside of Canada unless absolutely necessary for specific services, and only with appropriate safeguards in place.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. We prioritize working with Canadian service providers whenever possible.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
When you post content to the platform, such content may be viewed by all users and may be publicly distributed outside the platform in perpetuity.
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Our end-to-end encrypted messaging feature ensures that your private communications remain secure. We do not store the content of your encrypted messages on our servers, and only the participants in a conversation have the ability to decrypt and read the messages.
Users can request deletion of their data from TruHive servers by deleting their account. This can be done by clicking on the user profile, navigating to settings and clicking on "Delete Account"
TruHive does not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the platform. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the platform without their permission.
TruHive is committed to protecting children from exploitation and abuse. We have zero tolerance for child sexual abuse material (CSAM) or any content that sexualizes or exploits minors. For more information on our comprehensive approach to child safety, please review our Child Safety Policy.
If you have questions or comments about this Privacy Policy, please contact us at:
TruHive
privacy@truhive.ca